MotoEbikes workshop · Guildford

Electric motorbike servicing, diagnostics and repairs

Specialist electric motorbike support from our Guildford workshop. From routine servicing and fault diagnosis to repairs, tyres, brakes and collection, speak directly to a team that understands the bikes we sell.

  • Guildford workshop
  • SUR-RON, TALARIA, RFN, ZERO, STARK and LIVEWIRE
  • Bikes bought elsewhere welcome
  • Collection available
  • Speak directly to the workshop
Start with the problem

What is your bike doing?

You do not need to diagnose the fault yourself. Choose the closest description and tell Paul what happened.

Simple workshop pricing

Choose the right workshop service

Our workshop labour rate is £80 per hour. A normal first service is typically £80. Parts and any extra work are charged separately only after we explain the cost and you approve it.

  • Routine service

    Typically£80for a normal first service

    A normal first service is typically £80. If the service takes longer, workshop labour is charged at £80 per hour.

    • Workshop labour £80 per hour
    • Parts Extra if needed and approved
    • Before extra work We explain the cost first
    • Safety and fastener checks
    • Mechanical and electrical checks
    • Clear advice on anything else needed
    Ask about a routine service

    The exact time and cost depend on the bike and the work required.

  • Common starting point

    Diagnostic inspection

    Workshop labour£80per hour

    Choose this when the bike has a fault, will not start, will not charge, shows an error code or the cause is not clear.

    • Workshop labour £80 per hour
    • Parts Extra if needed and approved
    • Before extra work We explain the cost first
    • Initial fault checks
    • Battery, charging and electrical checks where relevant
    • A clear explanation of what we find
    Ask about a diagnostic

    The time needed depends on the fault and how easy it is to identify.

  • Repair or major workshop work

    Workshop labour£80per hour

    Choose this for a known fault, accident damage, parts replacement or more involved workshop work.

    • Workshop labour £80 per hour
    • Parts Extra if needed and approved
    • Before extra work We explain the cost first
    • Inspection of the reported problem
    • Clear repair options
    • Approval before work outside the agreed scope
    Ask about a repair

    The total cost depends on the time required and any parts needed.

Prices shown are guides. The final cost depends on the bike, the fault, the time required and any parts needed. We explain the cost before carrying out extra work.

Servicing, repairs and upgrades

Workshop services

Clear workshop pricing for electric motorbike servicing, diagnostics, repairs and fitting work. Labour is charged at £80 per hour unless a different price is shown.
  • Brake bleeding

    Braking

    Brake bleeding

    £55per hour

    Brake-fluid replacement and bleeding to restore braking pressure and lever feel. We use the correct fluid for the braking system fitted to the bike.

    Parts or additional repair work are charged separately only after we explain the cost.

  • Tyre fitting

    Tyres

    Tyre fitting

    £65per hour

    Removal and fitting of a replacement tyre or inner tube. Contact the workshop first if the bike has a specialist or tubeless system.

    The replacement tyre, tube and disposal charge are not included unless stated.

  • Electric motorbike fault diagnosis

    Diagnostics

    Electric motorbike fault diagnosis

    £80per hour

    Choose this when the bike will not start, will not charge, shows an error code, loses power or has a fault that is not clear. Diagnostic labour, including the initial inspection time, is charged at £80 per hour.

    Parts and repair work are charged separately only after our workshop team explains the options and you approve the work.

  • Parts and upgrades fitting

    Fitting

    Parts and upgrades fitting

    £80per hour

    Fitting of compatible replacement parts and selected upgrades, subject to compatibility, warranty requirements, road legality and workshop approval.

    The price of parts is not included. Contact us before buying or supplying a component.

  • Controller and motor configuration

    Configuration

    Controller and motor configuration

    £80per hour

    Configuration of compatible controllers and motors, subject to the bike, installed components and intended use.

    MotoEbikes will not configure a road-legal electric motorcycle in a way that makes it unlawful for use on public roads.

  • Graphics fitting

    Finishing

    Graphics fitting

    £80per hour

    Professional fitting of a compatible graphics kit supplied by the customer or arranged with the workshop.

    Contact the workshop before buying or supplying a graphics kit so we can check compatibility and condition.

Brand-specific technical support

Electric motorbike servicing and repairs by brand

MotoEbikes provides servicing, diagnostics and repair support for the six electric motorbike brands below at our Guildford workshop. When model-specific guidance is needed, our workshop can use the relevant brand’s technical support channels and documentation. Select a brand to view the current MotoEbikes range.

  • Guildford workshop
  • Access to brand technical support
  • Road and off-road models
  • Approval before extra work

Brand technical-support access and warranty-authorised repair status can vary by brand, model and type of work. MotoEbikes confirms the applicable support and warranty route before work begins.

, ELECTRIC MOTORBIKE WORKSHOP TECHNICIAN , ELECTRIC MOTORBIKE WORKSHOP TECHNICIAN
Inside the MotoEbikes workshop

Meet Paul

ELECTRIC MOTORBIKE WORKSHOP TECHNICIAN

Paul carries out hands-on servicing, fault investigation, repairs and mechanical work in the MotoEbikes Guildford workshop. He works directly on electric motorbikes from Sur-Ron, Talaria, Zero, Stark, RFN and LiveWire, completing the agreed workshop work once the job has been assessed and approved.

“I focus on finding the fault properly and getting the bike back to you safe, reliable and ready to ride.”
DiagnosticsFault findingRepairsApproved upgrades
Tell Paul the problem
What happens next

From first message to back on the bike

  1. Tell us what is happening

    Describe the fault or the service you need. No technical language required.

  2. Send photos or a short video

    Attach anything that helps, including error codes or warning lights.

  3. Paul reviews the information

    He identifies the likely next step and what the bike needs.

  4. Book the bike in

    Bring it to Guildford, or ask about paid collection.

  5. Approve the work

    We confirm the cost first and take 50% upfront to begin. No surprises.

  6. Collect the bike or arrange return transport

    Balance is due on completion. Collect in person or arrange return.

Already own a bike?

Didn't buy your bike from us?

That does not automatically mean we cannot help. Tell us the brand, model, condition, modifications and fault. Paul will confirm whether the workshop can accept it.

Call the workshop
Electric motorbike in the MotoEbikes workshop Electric motorbike in the MotoEbikes workshop
Electric motorbike prepared for transport Electric motorbike prepared for transport
Need help moving the bike?

Collection and return transport

Collection and return transport may be available for an additional fee. Availability and cost depend on your location, the size and condition of the bike, and whether it can be moved safely. Call us with your postcode and bike details for more information.

  • Collection is available for a fee
  • Availability depends on your location and the motorcycle
  • We confirm the price before collection
  • The bike must be accessible and accurately described
  • Please declare non-running bikes
Call about collection
Start your request

Tell Paul what your bike needs

Not sure what is wrong? Describe what happened and upload photographs or a short video. Paul can advise on the most appropriate next step.

1Your bike2What you need3What happened4Upload5Transport6Your details7Review
Your bike

Tell us which bike we are looking at.

This field is required.
This field is required.
Optional
If your bike shows hours
What do you need?

Choose everything that applies. Anything you picked earlier is already selected.

Tell us what happened

The more detail you can give, the faster we can help.

This field is required.
Upload evidence

Photos, a short video, error-code screenshots or the bike's ID label all help.

Drag files here or choose from your device
Images and video. Up to 8 files, 15 MB each.
    Getting the bike to MotoEbikes

    How would you like to get the bike to the workshop?

    Your details

    So the team can get back to you about the next step.

    This field is required.
    This field is required.
    This field is required.
    Review and submit

    Check your details before sending. You can go back to any step to change them.

    Request received

    Thank you. Your workshop request is with the MotoEbikes team. We will review it and contact you about the next step.

    Please keep your reference for any follow-up.

    Questions, answered

    Electric motorbike workshop FAQs

    Do you service electric motorbikes bought elsewhere?

    Often yes. Acceptance depends on the brand, model, condition, modifications and parts availability. Send the details and Paul will confirm.

    Which electric motorbike brands do you service?

    Sur-Ron, Talaria, RFN, Zero, Stark and LiveWire.

    Can you diagnose electrical and battery faults?

    Yes. Structured fault diagnosis starts from £80 and covers the initial assessment.

    Can you collect a non-running electric motorbike?

    Paid collection may be available. Send your postcode and bike details, and declare non-running bikes, for a quote.

    How much does an electric motorbike service cost?

    Guide prices start from £85. Final cost depends on the bike, condition and parts.

    Do you provide an estimate before completing repairs?

    Yes. We confirm the cost and take approval before carrying out work outside the agreed scope.

    Can you work on modified bikes?

    Often yes, subject to the modifications, parts availability, road legality and workshop approval. Tell us what has been changed and we will confirm.

    Where is the MotoEbikes workshop?

    Unit 4, Moorfield Road, Guildford GU1 1RU. Open Monday to Saturday, 9am to 5:30pm. Directions are linked at the foot of the page.

    Do I need an appointment?

    Please send a workshop request or call us first so the team can review what is required and confirm the next step.

    Can I send photographs or videos before booking?

    Yes. The workshop request form accepts photos, video and error-code screenshots.

    No matching questions. Try a different search or call the workshop.

    Still have a question?

    Send a workshop request with your bike details or call the team and we will help.

    Ready when you are

    Tell Paul what your bike needs

    Choose the quickest way to get started. You do not need to know exactly what is wrong.

    Guide pricing · Work approved before it starts